This is my resume, it's pretty much the same as what I submit on job applications. I should probably include contact info here
If you're looking for something more in depth, check out my blog or homelab pages
IT and Computer Skills
Customer support T1 and T2 tech support related issues
Creating documentation for knowledge base on procedures and hardware/software layout.
Experience troubleshooting computer hardware and software
Server deployment and administration: Proxmox, Windows MDT, TrueNAS Core/Scale
Networking experience with VLANS, Infiniband, pihole DNS, and guest networks
Configured and deployed a full network, with router, POE switch, and 5 access points. Including cable runs and termination as well as rack mounting all hardware
Knowledge and use of Docker, Plex, Immich, Home Assistant
Coding knowledge in C++ and Python
Excellent understanding of Windows, MacOS, and Linux
Experience building ESP32 iot devices and arduinos
Other Techncial Skills
Adobe Illustrator, Photoshop (2022 Certified), Lightroom
Strong knowledge of consumer av equipment, including room by room speaker calibration and wiring.
Worked with both new and vintage equipment for Laserdisk, CD, reel-to-reel, VHS, betamax, 8-track, cassette, vinyl, DVD, blu-ray, BDXL
Experience with digital to analogue conversion, using capture software like OBS Studio
Experience
Jan 2024- PRESENT
Helped students with various tier one and tier two tech support issues
Training and familiarizing new hires on technical processes and procedures
Troubleshooting and hardware/software level repairs on laptops, desktops, network equipment and more
Created documentation for procedures in our knowledge-base related to a variety of tasks including Windows MDT
2016- PRESENT
Founded, managed, and expanded an online store specializing in media and other used goods
Handled all aspects of inventory management, sales, shipping and customer communication.
May 2023 - Aug 2023
Operated lighting systems and curtains during live shows.
Worked with crewmembers over radio to coordinate aspects of shows
Assisted in general setup, cleanup, and maintenance
Did repairs and setup for A/V and lighting equipment
Education
Cabrillo College
Currently attending, major in Computer Science
Honor Roll, Bilingual Spanish Seal, California Scholarship Federation Member